The Health

Facilitation Service

What we do

We support people with a learning disability to access primary care and stay healthy.

Our job is to make things fair, easy to understand, and less stressful.

We help by:

Supporting people to access GP services and Annual Health Checks

Helping people understand and attend screening appointments

Making sure people get the right support in the community

Helping GP staff make reasonable adjustments

Supporting clear and accessible communication

Making sure people are treated in a fair and timely way

We work with:

People with a Learning Disability

GP surgeries and primary care services

Health professionals (including screening services)

Families and carers

Health Facilitation Team

  • Head-and-shoulders photo of a Health Liaison Team member wearing glasses and a patterned top, photographed against a plain indoor wall.

    Tyler Payne

    Health Facilitation Nurse

  • Head-and-shoulders photo of a Health Liaison Team member photographed indoors with ceiling lights visible in the background.

    Ffion Burridge

    Health Facilitation Nurse  

  • Head-and-shoulders photo of a Health Liaison Team member with short curly hair, photographed indoors against a neutral background.

    Ebony Owen

    Health Facilitation Nurse

  • Head-and-shoulders photo of a Health Liaison Team member wearing blue clinical scrubs, photographed in a clinical setting.

    Melissa Evans

    Team Manager   

We use the Paul Ridd logo to show

who we are in the health board.

Working Hours

Easy read image of a calendar with "Friday" written on it
Easy read image of a calendar with "Monday" written on it
A directional sign with an arrow pointing to the right.

Monday to Friday

A black and white right turn arrow traffic sign.

9am - 5pm

The Acute Liaison Team do not work on Bank Holidays.

How to contact us:

learningdisability.liaison@wales.uk